Is being a
Powerseller all it's cracked up to be.....?
Becoming a Powerseller - it's what so many
eBay sellers aspire to, but is it what we all should be aiming
for ?
The benefits of being a powerseller can be
excellent, with at least 20% reduced from your selling fees,
extra resources from eBay, and that logo next to your seller ID
which inspires trust in buyers. In truth though, what does it
actually mean ? Is being a powerseller an indication that you
have fantastic online business skills ? Have you ever used the
extra benefits eBay give you, and is the Powerseller logo
nothing more profound than getting the fifth star on a
McDonalds name badge?
Before everyone rushes to give me the benefit
of their opinion, let me point out - I am a powerseller - a
couple of times over in fact. This is why I can clearly state
that being a powerseller does not mean you are an online
business maestro, because of one simple reason, which
is:
Powerseller
status is based on turnover, not
profit.
And businesses ultimately survive on profit,
not turnover, so eBay could easily be rewarding you for being
the world's worst businessman or woman.....
As an extreme example you could buy
stock for £6K, sell it all in a month for £4k and still get a
little man on a star next to your name, (though you probably
couldn't do it for very long).
In
a more practical example, I have one store that has a good
profit margin on it's goods, gets me powerseller status, but
actually I earn more profit from my eBay eBook store that does
less than half the turnover. The eBook store is the better
business model, but which do I get the most credit for - you
guessed it.
And yes I know, it's also an indication of
customer service, but the standards set by eBay could be easily
met by your average car boot/yard sale trader let alone anyone
trying to sell stuff online. For me at least, they would need
to be higher to indicate a true commitment to offering customer
service, with perhaps a feedback level of 99.5% or higher the
minimum standard for powerseller status.
The practised cynic might venture the opinion
that eBay are simply rewarding the sellers they get the most
fees from, but I don't agree. eBay could increase their fees
and selling on eBay would still be a great deal. What it simply
means is that when we are looking for someone to model our eBay
business on we must try to see past how much they're selling
and try and see how much they're making.
If
you're a busy Mum or Dad, with limited time to list or pack
order would it be better to sell a few high ticket items to a
small niche market than a load of lower priced items to a 'hot'
market at 5% profit a time and become a
powerseller?.
The main thing has got to
be to get the basics right if you want to make a personal
success of your eBay business. If you like what you do, it
comes through in the way you do it. For instance, you can tell
when someone's selling a fishing rod whether or not they enjoy
fishing. The text in the listing will be written in a way that
conveys emotion, and if that emotion conects with the reader,
the item often gets a bid or makes a sale.
With that in mind, I think a extra icon
should be made available by eBay, it should be a big smiley
face. It could be voted for by buyers in the feedback process
and be called the 'I love what I do' badge, especially for
those sellers who really gave the buyer the belief they
had enthusiasm for what they sold. Now that's the type of
seller I would buy from every single
time......
Thanks for
reading.
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